Sheraton Grand Hotel & Spa

Staff were very friendly and helpful, room was clean and warm, good size.

The friendliness of the staff who were all fabulous and couldn't do enough to help us. We had both room service and ate in the restaurant and the food was very tasty. I highly recommend the steak and ale pie 😋. The room had a view over the square with the castle in the background which was very spacious and modern. The spa facilities in this hotel are also excellent. We will be back to stay again very soon.

The front desk staff were lovely and couldn’t have been more welcoming.

What I liked most about this hotel was the incredibly friendly and helpful staff. They were always ready to lend a hand, whether it was with luggage or anything else I needed. The cleanliness throughout the hotel was also top-notch, and the location couldn’t have been more convenient, everything was just a short walk away. And there is a hair salon 3 min walk, I loved that. The room was phenomenal, spacious, well-designed, and very comfortable. The bed was especially impressive: large, cozy, and perfect for a great night’s sleep. Honestly, there was nothing I didn’t like about my stay. Highly recommended

The club was fantastic, serving hot and soft drinks all day, breakfast until 11am and delicious canapes and alcoholic drinks from 5 to 7pm. Staff were very generous and asked regularly if we wanted drinks topping up, checking again when the bar was about to close. It was the highlight of our trip. The hotel is stunning, gorgeous flowers on the common floors, really clean, we saw cleaners hoovering carpets right through the day. Its in a great location to walk to all of the sights.